How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration

Bella Etingen; Timothy P. Hogan; Rachael N. Martinez; Stephanie Shimada; Kevin Stroupe; Kim Nazi; Samantha L. Connolly; Jessica Lipschitz; Frances M. Weaver; Bridget Smith

doi:10.1007/s10488-019-00938-x

How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration

Bella Etingen, Timothy P. Hogan, Rachael N. Martinez, Stephanie Shimada, Kevin Stroupe, Kim Nazi, Samantha L. Connolly, Jessica Lipschitz, Frances M. Weaver, Bridget Smith

Research output: Contribution to journal › Article › peer-review

16 Scopus citations

Abstract

Online patient portals may be effective for engaging patients with mental health conditions in their own health care. This retrospective database analysis reports patient portal use among Veterans with mental health diagnoses. Unadjusted and adjusted odds of portal feature use was calculated using logistic regressions. Having experienced military sexual trauma or having an anxiety disorder, post-traumatic stress disorder, or depression were associated with increased odds of portal use; bipolar, substance use, psychotic and adjustment disorders were associated with decreased odds. Future research should examine factors that influence portal use to understand diagnosis-level differences and improve engagement with such tools.

Original language	English (US)
Pages (from-to)	596-608
Number of pages	13
Journal	Administration and Policy in Mental Health and Mental Health Services Research
Volume	46
Issue number	5
DOIs	https://doi.org/10.1007/s10488-019-00938-x
State	Published - Sep 15 2019
Externally published	Yes

Keywords

Engagement
Health information technology
Mental health
Patient portals
Veterans

ASJC Scopus subject areas

Phychiatric Mental Health
Health Policy
Public Health, Environmental and Occupational Health
Psychiatry and Mental health

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10.1007/s10488-019-00938-x

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Etingen, B., Hogan, T. P., Martinez, R. N., Shimada, S., Stroupe, K., Nazi, K., Connolly, S. L., Lipschitz, J., Weaver, F. M., & Smith, B. (2019). How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration. Administration and Policy in Mental Health and Mental Health Services Research, 46(5), 596-608. https://doi.org/10.1007/s10488-019-00938-x

How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration. / Etingen, Bella ; Hogan, Timothy P.; Martinez, Rachael N. et al.
In: Administration and Policy in Mental Health and Mental Health Services Research, Vol. 46, No. 5, 15.09.2019, p. 596-608.

Research output: Contribution to journal › Article › peer-review

Etingen, B , Hogan, TP, Martinez, RN, Shimada, S, Stroupe, K, Nazi, K, Connolly, SL, Lipschitz, J, Weaver, FM & Smith, B 2019, 'How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration', Administration and Policy in Mental Health and Mental Health Services Research, vol. 46, no. 5, pp. 596-608. https://doi.org/10.1007/s10488-019-00938-x

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How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration

Abstract

Keywords

ASJC Scopus subject areas

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