COVID-19 Epidemic Peer Support and Crisis Intervention Via Social Media

Pu Cheng, Guohua Xia, Peng Pang, Bo Wu, Wei Jiang, Yong Tong Li, Mei Wang, Qi Ling, Xiaoying Chang, Jinghan Wang, Xiaocheng Dai, Xiaojin Lin, Xiaoting Bi

Research output: Contribution to journalArticlepeer-review

80 Scopus citations


This article describes a peer support project developed and carried out by a group of experienced mental health professionals, organized to offer peer psychological support from overseas to healthcare professionals on the frontline of the COVID-19 outbreak in Wuhan, China. This pandemic extremely challenged the existing health care systems and caused severe mental distress to frontline healthcare workers. The authors describe the infrastructure of the team and a novel model of peer support and crisis intervention that utilized a popular social media application on smartphone. Such a model for intervention that can be used elsewhere in the face of current global pandemic, or future disaster response.

Original languageEnglish (US)
Pages (from-to)786-792
Number of pages7
JournalCommunity Mental Health Journal
Issue number5
StatePublished - Jul 1 2020


  • Crisis intervention
  • Emotional stage
  • Healthcare personnel
  • Mental health
  • Peer support
  • Smart phone
  • Social media

ASJC Scopus subject areas

  • Health(social science)
  • Public Health, Environmental and Occupational Health
  • Psychiatry and Mental health


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