Pay now or pay later: Providing interpreter services in health care

Leighton Ku, Glenn Flores

Research output: Contribution to journalReview articlepeer-review

165 Scopus citations


Research amply documents that language barriers impede access to health care, compromise quality of care, and increase the risk of adverse health outcomes among patients with limited English proficiency. Federal civil rights policy obligates health care providers to supply language services, but wide gaps persist because insurers typically do not pay for interpreters, among other reasons. Health care financing policies should reinforce existing medical research and legal policies: Payers, including Medicaid, Medicare, and private insurers, should develop mechanisms to pay for interpretation services for patients who speak limited English.

Original languageEnglish (US)
Pages (from-to)435-444
Number of pages10
JournalHealth Affairs
Issue number2
StatePublished - Mar 2005

ASJC Scopus subject areas

  • Health Policy


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