Defining diversity in quality care

Marc A. Nivet, Malika Fair

Research output: Chapter in Book/Report/Conference proceedingChapter

2 Scopus citations


The release of the Institute of Medicine reports, To Err is Human and Crossing the Quality Chasm, shocked the public and health professions into developing systematic approaches to quality measurement and improvement. In the past decade and a half, health care in the USA has made significant progress toward the Institute’s vision of safe, effective, patient-centered, timely, efficient, and equitable care for all, referred to as the "six aims of quality care." On national and global levels, health professionals are working to develop systems of care that treat all patients effectively and compassionately regardless of socioeconomic status, race, ethnicity, language, nationality, sexual orientation, gender identity, religion, geography, abilities, age, personality, learning styles, and life experience. Nonetheless, health disparities persist. There is global recognition that efforts to achieve health equity are key elements for improving health care quality worldwide. A growing body of research shows that a diverse workforce is more capable of relating to patients, detecting and addressing health disparities, and overcoming the challenges that face health care today.

Original languageEnglish (US)
Title of host publicationDiversity and Inclusion in Quality Patient Care
PublisherSpringer International Publishing
Number of pages7
ISBN (Electronic)9783319228402
ISBN (Print)9783319228396
StatePublished - Jan 1 2015
Externally publishedYes


  • Access to care
  • Bias
  • Cultural competence
  • Diversity
  • Excellence
  • Health disparities
  • Health equity
  • Inclusiveness
  • Minority
  • Patient-centered
  • Quality
  • Underserved populations
  • Workforce

ASJC Scopus subject areas

  • Medicine(all)


Dive into the research topics of 'Defining diversity in quality care'. Together they form a unique fingerprint.

Cite this